Payment Policy

Payment Policy

Payment Methods

At Veludex, we strive to provide a secure and convenient shopping experience. We accept major payment methods, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Shop Pay

  • Apple Pay

  • Google Pay

Available payment options may vary depending on your location.

Payment Security

Your security is our priority. All transactions are processed through secure, encrypted payment gateways. Veludex does not store or have access to your complete payment card information.

Order Processing

Payment is required at the time of purchase. Orders will not be processed or shipped until payment has been successfully authorized and received.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated. If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion rates and additional fees.

Payment Verification

To protect against fraud, Veludex reserves the right to verify payment information before processing an order. Additional verification may be required in certain circumstances.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your payment information is correct.

  • Ensure sufficient funds are available.

  • Contact your bank or card issuer.

  • Try an alternative payment method.

Veludex is not responsible for delays caused by payment authorization issues.

Taxes

Applicable sales taxes will be calculated and displayed during checkout based on your shipping destination and local tax regulations.

Order Cancellation

Orders may be canceled before shipment. If your payment has already been processed, eligible refunds will be issued to the original payment method in accordance with our Refund Policy.

Contact Us

If you have any questions regarding payments or billing, please contact our customer support team.

Email: support@veludex.com

Thank you for shopping with Veludex.