Shipping policy
Shipping Policy
Shipping Information
At Veludex, we currently ship exclusively within the United States.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Delivery Time
Estimated delivery time is typically
* Standard Delivery : Flat rate cost 4.99$ (7–12 business days) after your order has been processed and shipped.
Please note that delivery times may vary due to carrier delays, weather conditions, holidays, or high order volumes.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 business days to update.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping promotions may be offered on selected products or orders.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing an order. Veludex is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team for assistance.
Contact Us
For any shipping-related questions, please contact us at:
Email: support@veludex.com